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Frequently Asked Questions

General questions

Any organization or educational institute that want to upgrade to online assessments can be a potential user of Tutoreal. Tutoreal is extrememly popular is educational institutes to cater the online exams and in industry of the training and induction.
Yes. Tutoreal can be customized as per the need of the clients and their respective environments.
Yes. Security is a topmost priority at Tutoreal. We are equipped with the best industry practices and infrastructure for the security.
All our clients get access to the admin panel. In the panel they have the options to upload the exam/test questions. They can also upload the test questions in bulk using simple MS Word document.
Tutoreal offers various account categories to its users. Our business development executives are the best people to guide you about the subscription plan.
Yes. Tutoreal can be white labeled. The clients use their themes , colours and logos on Tutoreal. They can also choose the domain name (subject to availability) where they want to hoist Tutoreal.
Yes. Online payments are integral part of Tutoreal. We just need to configure your bank account in Tutoreal and you are ready to take the online payments directly into your bank.

Price and Payments

No. On the platform, the online payments are integrated into the tests. There is no extra cost involved. We only require one cancel cheque of your bank and the PAN card of the organization to initiate the payment services.
In simple terms, the payers or the students can buy the Test Packages online. A Test Package is a collection of Tests available on the portal. The packages are fully customizable on the portal.
Online Payments are completed using a highly controlled and secured platform. Further, the required payment can be processed using a credit card, debit card, net banking along with a coupon or promo code.
No. Tutoreal does not store or process any credit card information. All transactions are processed through highly secured payment gateway and banks.
Tutoreal is a technology platform and facilitates the educational institutes to conducts the tests and assessments. Once the transaction is successful,
Tutoreal is a technology platform and facilitates the educational institutes to conducts the tests and assessments. Once the transaction is successful, the refund shall take place through the institute and will depend upon the refund policy of the institute